GRS

Frequently Asked Question (FAQ)

Frequently Asked Question (FAQ)

Why should our organisation be certified?

QSE (Quality, Safety and Environment) certification provides confidence in the organisation’s ability to meet its own QSE policy, including the commitment to comply with applicable legislation, and to continually improve its performance. It does not ensure that the organization is currently achieving optimal system performance.

Why should we be ISO 14001 certified?

The purpose of ISO 14001:2015 is to provide organizations with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs. ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. Consistent with the organization’s environmental policy, the intended outcomes of an environmental management system include:
– enhancement of environmental performance;
– fulfilment of compliance obligations;
– achievement of environmental objectives

Why should we be ISO 9001:2015 certified?

ISO 9001:2015 specifies requirements for a quality management system when an organization: needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Can ISO 9001:2015 Certification ensures quality of product/services?

It is important to recognize that ISO 9001 defines the requirements for an organisation’s quality management system, not for its products and services. Certification to ISO 9001 should provide confidence in the organisation’s ability to “consistently provide products that meet the customer requirements as well as the applicable statutory and regulatory requirements”. It does not necessarily ensure that the organisation will always achieve 100% product conformity, though this should of course be a permanent goal.

ISO 9001:2015 certification does not imply that the organization is providing a superior product or service, or that the product or service itself is certified as meeting the requirements of an ISO (or any other) standard or specification.

Does Management Systems Certification (MSC) define performance criteria?

MSC defines the requirements for an organization’s Quality, Safety and Environmental (QSE) management system, but does not define specific management system performance criteria.

Does ISO 14001 mean full regulatory environmental audits?

The ISO 14001 certification process does not include a full regulatory compliance audit and cannot ensure that violations of legal requirements will never occur, though full legal compliance should always be the organization’s goal.

Does 14001 guarantee the prevention of environmental incidents?

Certification to ISO 14001 does not necessarily indicate that the organization will be able to prevent environmental accidents from occurring.

Scroll to Top